Diabetes Information  and  Our Services


Our team of specialized diabetes educators includes a nurse, dietitian and pharmacist who are able to talk to you about your diabetes and address the following questions you may have

  • What is diabetes?
  • What are the symptoms?
  • How is diabetes treated? (Do I need to take pills or insulin?)
  • How can I manage my diabetes?
  • How can I prevent diabetes?

We offer individual counseling and group education programs.


Diabetes Educators partner with patients, their families, and their Diabetes Education Program

family physician to teach diabetes self-management and help patients gain control of their disease. We will collaborate with other team members (physiotherapists, occupational therapists, kinesiologists, chiropodists and social work) to help treat, prevent, or maintain health status.


What is Diabetes?
Diabetes is a condition that causes the body to lose its ability to make or use insulin. In Type 1 diabetes, the pancreas stops producing enough insulin. In Type 2 diabetes, the body either does not make enough insulin or does not properly use the insulin it makes.

Without insulin, the body can't take glucose (a type of sugar produced from digested food) and convert it into energy. High levels of blood glucose caused by diabetes can lead to many long-term health problems, including a high risk of heart attack and stroke, kidney and eye damage, and serious skin or healing conditions.


What is a Diabetes Nurse Educator? 
Diabetes Nurse Educators provide patient care, perform health and learning assessments, develop and update your individualized self-management education plan. They will teach you management skills, including:

  • blood glucose monitoring and how to handle sick days
  • how to treat your diabetes when traveling across time zones
  • how to recognize and treat low or high blood glucose
  • how to begin an intensive diabetes program using insulin and other new technologies

Diabetes Nurses Educators have completed college or university requirements to practice as a nurse. They also have specialized training in diabetes and are nationally recognized as CDE's (certified diabetes educators). 

Who is eligible to receive diabetes services at NHCHC? 

  • Any individual who has diabetes
  • Any individual who has pre-diabetes
  • Any individual who is at risk for developing diabetes

What are the hours of operation and contact information for diabetes services at NHCHC?


We are available to see clients for appointments during the following hours:

Monday 9:00-4:00pm

Tuesday 9:00-7:00pm

Wednesday 9:00-7:30pm

Thursday 9:00am - 4:00pm

Friday - 8:00am - 4:00pm 

Nutrition/Dietitian Support

What is a Dietitian? 
Dietitians are regulated health care professionals who have expertise in food and nutrition. They are essential members of the health care team that practice in a wide range of diverse workplaces.

Dietitians must complete an undergraduate degree specializing in nutrition from an accredited post secondary education institution, including a 1 year internship. Dietitians must also register with a regulatory body (College or Association) in the province in which they intend to practice. Most provinces require successful completion of the Canadian Dietetic Registration Examination (CDRE) for applicants to gain registration status.


Who is eligible to see a Dietitian at NHCHC

  • Any Hamilton individuals who have type 2 Diabetes or Pre-diabetes
  • If the individual's doctor is part of the Hamilton Family Health Team, the individual must ask for permission first
  • Any individuals who's doctor practices at NHCHC


How can a Dietitian help you?

The dietitian in our diabetes program can help you:

  • design a meal plan that fits your lifestyle and needs
  • understand how food affects diabetes
  • prevent, manage or treat high cholesterol, hypertension and weight management

identify other nutrition problems (ie - celiac disease, food allergies, cardiovascular disease

Our department's phone number is (905) 523-0090. We are located on the First floor of NHCHC. If you are in need of our services or would like more information, please give us a call!

Click here for Diabetes LHIN Referral Form

Click here for Sept. 2016  Calendar

Click here for Oct. 2016  Calendar 

Click here for Nov. 2016  Calendar 

Click here for Dec. 2016  Calendar